Some people often get into problems when dealing with banking-related issues. To make sure you are not part of them, we suggest you to follow these tips from Bank Negara Malaysia (BNM).
Read the terms and conditions of a contract carefully
You have to read and understand the terms and conditions of
an agreement/contract for any loan or investment related product prior to
signing any related documents.
Responsibilities of a guarantor
You have to understand the responsibilities and obligations
of a guarantor. Guarantors are legally bound to make repayment if the borrower
fails to settle the loan.
Disclosure of financial information
Do not disclose your financial information such as account
number, credit card number, password and other personal particulars to third
parties either via telephone, e-mails or any links in websites.
Transactions at ATM machines
Do not allow third parties to make transactions at ATM
machines on your behalf, even to those whom you know such as your spouse.
Credit card transactions
Credit cards should be used as a payment instrument and
utilisation should be within your means. Please verify the amount swiped after
each credit card transaction and make sure the card returned belongs to you.
Submission of documents
Be cautious before submitting photocopies of your
identification card or passport to third parties, other than to financial
institutions or lawyers acting on your behalf.
Internet banking facilities
Do not be deceived into opening an internet banking account
in order to win prizes or inheritance from an unknown party. This could be a
scam! If you have already done so, contact and report to your bank and to the
police immediately for their further action, also keep Bank Negara Malaysia
informed.
Memory cache function
Do make sure that you have log-out properly after using the
internet banking and clear the memory cache after completing the transactions.
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